Connect with US!
Perfect for Care notes & Rostering
Perfect for Billing & NDIS
Perfect for Group programs
Add multiple contacts, track funds, manage progress notes & goals.
Capture progress notes, review and automatically file them under client profile.
Store & share upto date care plans with carers. Setup expiry dates for plan & service agreements.
Create recurring shifts. Allocate clients/carers to shift.
Notify staff via sms/email for shift updates or send quick reminder for an open shift.
Invite your team members and carers to easily share updates.
For tips & tricks, access our knowledgebase 24/7.
Every 2-4 weeks we release innovative new updates based on customer ideas.
Protecting your data is central to everything we do.
Simply start your 14-day free trial. At the end of your trial, select the plan most suitable to your requirements and enter your payment information.
You will recieve access to our Knowledge Base which contains a wealth of information about our features. If by chance you don’t find what you are looking for, simply send an email to our support team for a quick response
Our support hours are Monday – Friday 9am – 5pm AEDT
You can access all training material – Knowledgebase and vidoes through our help section. This is accessible directly through your account.
Very secure. The ShiftCare app is hosted in an enterprise-grade hosting facility in Australia with AWS hosting.
Our servers are hosted in Australia on AWS. Backups are completed daily.
No, and every account comes with 500 active clients. If you need additional client limit, you can request it with our sales team.
Yes, of-course. You can download your data anytime whilst you have an active account. All data is downloadable in CSV format.
Yes, you can invite your clients to access their information e.g. rosters, invoices etc. via the ShiftCare Connect. Please let us know if you want ShiftCare Connect enabled on your account.
That’s excellent news, you can simply go to your subscirption page and change it accordingly.
Simply archive this staff member and replace with your new staff member. If by chance you aren’t planning to replace this staff member, you can also choose to adjust your subscription accordingly.
When setting up an account with ShiftCare you will need to setup credit card payment system which will automatically be debited monthly/yearly based on your subscription value.
SMS are charged at $0.10 per sms. SMS are charged at the end of your billing month.
Yes, admin users / managers are counted in staff licenses/numbers.
Yes, carers are charged for access and counted in staff licenses/numbers.
Yes, all of our prices are GST exclusive.
Eighteen months ago, we were desperate for a solution that was tailored to meet our needs. It needed to be intuitive, mobile and come with a responsive help-desk. Today, ShiftCare supports us across rostering, invoicing, compliance and performance monitoring, plus so much more. We highly recommend this product!
ShiftCare is practical and user-friendly software. The scheduling, invoicing and client management features are easy to use and informs day-to-day operations. The support provided by the Shiftcare team is efficient and solution focused. I really encourage this software for organisations working in the healthcare industry