Choose the plan that is right for you. Upgrade anytime.
Add multiple contacts per client, track progress notes & upload care plans.
Capture progress notes, review and automatically file them under client profile.
Store & share care plans with carers. Setup expiry dates for plan & service agreements.
Create recurring shifts. Allocate clients/carers to shift.
Notify staff via sms/email for shift updates or advertise via sms for an open shift.
Invite your team members and carers to easily share updates.
For tips & tricks, access our knowledgebase 24/7.
Every 2-4 weeks we release innovative new updates based on customer ideas.
Protecting your data is central to everything we do.
Simply start your 7-day free trial. At the end of your trial, select the plan most suitable to your requirements and enter your payment information.
You will receive access to our Knowledge Base which contains a wealth of information about our features. If by chance you don’t find what you are looking for, simply send an email to our support team for a quick response.
Our support hours are Monday – Friday 9am – 5pm AEDT.
You can access all training material – Knowledge Base and videos through our help section. This is accessible directly through your account.
Very secure. The ShiftCare app is hosted in an enterprise-grade hosting facility in Australia with AWS (Amazon Web Services) hosting.
Our servers are hosted in Australia on AWS (Amazon Web Services). Backups are completed daily.
No, and every account comes with 900 active clients. If you need additional client limit, you can request it with our sales team.
Yes, of course. You can download your data anytime whilst you have an active account. All data is downloadable in CSV format.
That’s excellent news, you can simply go to your subscription page and increase staff licenses accordingly.
Simply archive this staff member and replace with your new staff member. If by chance you aren’t planning to replace this staff member, you can also choose to adjust your subscription accordingly.
When setting up an account with ShiftCare you will need to set up a credit card payment system which will automatically be debited monthly/yearly based on your subscription term.
SMS are charged at $0.10 per sms. SMS are charged at the end of your billing month.
Yes, admin users / managers are counted in staff licenses/numbers.
Yes, we charge for a minimum of at least 5 staff/licenses.
Yes, all of our prices are GST exclusive.
Cancel anytime and you won't be charged again, but you are responsible for all charges incurred for the current billing period. If you have incurred any SMS charges, they will be settled on the day you cancel your account.
Great app to get an instant update about your shifts. It gives you great knowledge about your clients' behaviour chart, diet plan, care plan, medication and so on which helps give more personal care in accordance with their needs. Easily accessible from anywhere, portable and very handy.
Carer, Bloomfield Care Services
ShiftCare is a practical and user-friendly software solution. The scheduling, invoicing and client management features are easy to use and inform day-to-day operations. The support provided by the ShiftCare team is efficient and solution-focused. I really encourage this software for organisations working in the healthcare industry.
Director, Ignite Community Network
Eighteen months ago, we were desperate for a solution that was tailored to meet our needs. It needed to be intuitive, mobile and come with a responsive help-desk. Today, ShiftCare supports us across rostering, invoicing, compliance and performance monitoring, plus so much more. We highly recommend this product!
Owner, Sue's Home Care Nursing
ShiftCare's cloud-based software is really helpful. I can keep my shifts in order and take out my client notes easily. I highly recommend it!
Support Worker, People First Community Care
I have worked in the care industry for over 12 years and ShiftCare is hands down the best software I've trialled (and now bought). I wanted all the functionality of high performing software (including integration with the NDIS price guide) and ShiftCare has shown me that this can be done!
Team Leader, MyPlace
Olena La Macchia
It has improved on how a business in health services works. Paperless, no double booking of carer for the same service, live/instant knowledge of where carer is once clocked in/out, and admin approval of service for payment.
Support Worker, Bee Cos We Care Disability Services
The recent updates to scheduling from Calendar is a master stroke, could not have asked for more. THANK YOU! I can trust you all are working towards a better experience for your clients and in return less support calls. Please convey my gratitude and thanks to all involved in making ShiftCare a great product.
Director, Love 2 Care
ShiftCare is an amazing communication tool for me as my head office is located 4 hours away. Documentation is a must. Very straightforward to use.
Support Worker, ADS Care
ShiftCare is fantastic, it is a wonderful asset to the business and staff is always very helpful.
Director, Macleay Valley Support Services
I'm finding ShiftCare's app really simple to use, makes communication really quick and easy between head office and my allocated shifts/jobs each week. The clock on and off works well too.
Carer, Blacksheep Services
ShiftCare's software is as good as the team behind it. They are constantly improving their platform and if you ever have a question, the team is there to help. Great work guys!
I just wanted to say thank you for all the guidance and assistance you have provided in the past couple of months with regards to syncing the ShiftCare timesheets report to Xero. I greatly appreciate all the efforts you put in and look forward to working with you in future.
Manager, Cosy Home and Community Care
ShiftCare is making it easy for service providers to get carers to clients at the right time, the right place and with the right information required to provide the highest quality of care.
11 York Street, Sydney
NSW 2000 Australia
155 Queen Street, Brisbane City
QLD 4000 Australia