You're viewing US pricing (USD).
In Australia? See Australian pricing In Canada? See Canadian pricing In the UK? See UK pricingAI in every plan. Start free on Premium, with every feature, for 7 days. No credit card.
250 staff or more? Talk to an expert
Scheduling, EVV and visit notes, off paper.
$8
per user / month · billed annually
or $9 billed monthly
$8
per user / month · billed annually
Monthly$45 / month
Annual$40 / month · $480 / year Save 11%
Fill open shifts and bill in bulk.
$13
per user / month · billed annually
or $15 billed monthly
$13
per user / month · billed annually
Monthly$75 / month
Annual$65 / month · $780 / year Save 13%
Margin on every shift, care plans and the family portal.
$20
per user / month · billed annually
or $25 billed monthly
$20
per user / month · billed annually
Monthly$125 / month
Annual$100 / month · $1,200 / year Save 20%
Prices in USD, excluding sales tax. Annual plans are paid upfront. Minimum 5 users.
Add-on: SMS shift reminders to your team, $0.10 per SMS · any plan
250+ staff? Enterprise adds multi-entity governance, franchise and account hierarchy, and a dedicated customer success manager. Talk to an expert
Open a category to see what’s included in each plan.
| Feature | Basic $8 / user / month, billed annually Start free trial | Professional $13 / user / month, billed annually Start free trial | Premium $20 / user / month, billed annually Start free trial |
|---|---|---|---|
| AI note rephrase & enhance | Included in Basic | Included in Professional | Included in Premium |
| AI rephrase: multi-heading notes | Included in Basic | Included in Professional | Included in Premium |
| Voice-to-text note transcription | Included in Basic | Included in Professional | Included in Premium |
| AI settings dashboard | Included in Basic | Included in Professional | Included in Premium |
| AI client health dashboard | Included in Basic | Included in Professional | Included in Premium |
| AI cancelled shifts report | Included in Basic | Included in Professional | Included in Premium |
| AI billing intelligence dashboard | Included in Basic | Included in Professional | Included in Premium |
| AI staff declined shifts insights | Included in Basic | Included in Professional | Included in Premium |
| Completeness Coach: prompts a caregiver while the note is still open | Included in Basic | Included in Professional | Included in Premium |
| AI Chat | Included in Basic | Included in Professional | Included in Premium |
| Document upload in AI Chat | Included in Basic | Included in Professional | Included in Premium |
| AI reminder message generation | Not in Basic | Not in Professional | Included in Premium |
| AI client handover summary | Not in Basic | Not in Professional | Included in Premium |
| One-click AI client summary | Not in Basic | Not in Professional | Included in Premium |
| AI generated forms & documentation | Not in Basic | Not in Professional | Included in Premium |
| Connect ShiftCare to Claude or ChatGPT (MCP) | Not in Basic | Not in Professional | Included in Premium |
| AI reporting | Not in Basic | Not in Professional | Included in Premium |
| Google Drive: new files read and sorted | Not in Basic | Not in Professional | Included in Premium |
| Care Signals: risk in progress notes | Basic: Detects | Professional: Recommends | Premium: Acts |
| Schedule Signals: schedule gaps and compliance risk | Basic: Detects | Professional: Recommends | Premium: Acts |
| Invoice Signals: claims and invoices that will not reconcile | Basic: Detects | Professional: Recommends | Premium: Acts |
| Inbox Signals: messages that need an answer | Basic: Detects | Professional: Recommends | Premium: Acts |
| Staff Signals: expiring credentials and burnout risk | Basic: Detects | Professional: Recommends | Premium: Acts |
| Client Signals: budgets running low and care needs changing | Basic: Detects | Professional: Recommends | Premium: Acts |
| Unlimited clients | Included in Basic | Included in Professional | Included in Premium |
| Client & staff profiles | Included in Basic | Included in Professional | Included in Premium |
| Task management & notes | Included in Basic | Included in Professional | Included in Premium |
| Custom roles & permissions | Included in Basic | Included in Professional | Included in Premium |
| Works offline on mobile | Included in Basic | Included in Professional | Included in Premium |
| Care plans & goals | Not in Basic | Not in Professional | Included in Premium |
| Advanced incident management | Not in Basic | Not in Professional | Included in Premium |
| eMAR medication tracking | Not in Basic | Not in Professional | Included in Premium |
| Funds management & alerts | Not in Basic | Not in Professional | Included in Premium |
| Family Portal: web and mobile app | Not in Basic | Not in Professional | Included in Premium |
| Scheduler & group schedules | Included in Basic | Included in Professional | Included in Premium |
| Caregiver mobile app | Included in Basic | Included in Professional | Included in Premium |
| Recurring shifts | Included in Basic | Included in Professional | Included in Premium |
| Today tab and Admin app | Included in Basic | Included in Professional | Included in Premium |
| Sleepover Agent | Basic: Detects | Professional: Recommends | Premium: Acts |
| Job board: advertise vacant shifts | Not in Basic | Included in Professional | Included in Premium |
| Smart caregiver matching | Not in Basic | Included in Professional | Included in Premium |
| Drop-off address | Not in Basic | Included in Professional | Included in Premium |
| Job Board automatic backfill | Not in Basic | Included in Professional | Included in Premium |
| Draft-and-publish rostering | Not in Basic | Not in Professional | Included in Premium |
| Shift change notifications (client/family) | Not in Basic | Not in Professional | Included in Premium |
| Caregiver attendance management | Not in Basic | Not in Professional | Included in Premium |
| Automated mileage verification | Not in Basic | Not in Professional | Included in Premium |
| Shift activity log | Not in Basic | Not in Professional | Included in Premium |
| Work Hour Caps | Not in Basic | Not in Professional | Included in Premium |
| Manage team availability | Included in Basic | Included in Professional | Included in Premium |
| Document management & staff uploads | Included in Basic | Included in Professional | Included in Premium |
| Staff onboarding & bulk updates | Included in Basic | Included in Professional | Included in Premium |
| Business reporting | Not in Basic | Included in Professional | Included in Premium |
| Real-time team insights | Not in Basic | Included in Professional | Included in Premium |
| Activity log & audit trails | Not in Basic | Not in Professional | Included in Premium |
| Custom forms | Not in Basic | Not in Professional | Included in Premium |
| Hours, expenses, mileage & allowances | Included in Basic | Included in Professional | Included in Premium |
| Custom timesheets | Included in Basic | Included in Professional | Included in Premium |
| Integrations: ADP, Paychex, Viventium, QuickBooks Online, Xero | Included in Basic | Included in Professional | Included in Premium |
| Clock in & clock out (geo-fenced) | Included in Basic | Included in Professional | Included in Premium |
| Staff timesheets in mobile | Included in Basic | Included in Professional | Included in Premium |
| Break time tracking | Not in Basic | Not in Professional | Included in Premium |
| Late clock-in notifications | Not in Basic | Not in Professional | Included in Premium |
| Split mileage & verification | Not in Basic | Not in Professional | Included in Premium |
| Client signatures | Not in Basic | Not in Professional | Included in Premium |
| HubSpot integration | Included in Basic | Included in Professional | Included in Premium |
| Cost center sync | Included in Basic | Included in Professional | Included in Premium |
| Medicaid-compliant EVV submissions (Sandata) | Included in Basic | Included in Professional | Included in Premium |
| Split invoicing | Included in Basic | Included in Professional | Included in Premium |
| Single or multiple tax rates | Included in Basic | Included in Professional | Included in Premium |
| Accounting integrations | Included in Basic | Included in Professional | Included in Premium |
| Bulk invoicing & claiming | Not in Basic | Included in Professional | Included in Premium |
| Automated invoice reminders | Not in Basic | Included in Professional | Included in Premium |
| Client billing records | Not in Basic | Included in Professional | Included in Premium |
| Recurring billing | Not in Basic | Not in Professional | Included in Premium |
| In-app notifications | Included in Basic | Included in Professional | Included in Premium |
| Auto-save drafts | Included in Basic | Included in Professional | Included in Premium |
| Team messaging: staff to staff | Not in Basic | Included in Professional | Included in Premium |
| Live chat | Included in Basic | Included in Professional | Included in Premium |
| Onboarding & training | Included in Basic | Included in Professional | Included in Premium |
| Webinars | Included in Basic | Included in Professional | Included in Premium |
| Two-factor authentication | Included in Basic | Included in Professional | Included in Premium |
| Multi-account login | Not in Basic | Not in Professional | Included in Premium |
Enterprise adds multi-entity governance, cross-location operational visibility, franchise and account hierarchy, leave management, enterprise-grade permissions, SSO, open API, custom implementation, 24/7 support and a dedicated customer success manager.
Talk to an expertSeven days of Premium with every feature switched on, and no credit card. Nothing renews automatically: when the trial ends, you choose a plan if you want to keep going. Plans start from $8 per user a month, billed annually. See the plans.
Start with the plan that matches the support your team needs today, and use the plan comparison to check the features. Over 250 staff? Talk to us about Enterprise.
Yes. Every plan includes ShiftCare AI: rephrasing and voice-to-text for care notes, the AI dashboards for client health, billing, cancelled shifts and declined shifts, and Care Signals, which spot risk in care notes. On Basic, Signals detect it; Professional recommends the fix; Premium acts on routine ones for you and adds AI handover summaries, reminder messages and generated forms. Premium also connects ShiftCare to your own AI assistant, such as Claude or ChatGPT. Compare what each plan includes.
Yes, on the Premium plan. ShiftCare MCP connects ShiftCare to your own Claude or ChatGPT account, so the assistant you already use can work with your ShiftCare data. See how ShiftCare AI works.
Yes. Your onboarding specialist handles data migration and caregiver rollout, and most agencies are live in under two weeks. Book a demo and we’ll walk through your current system with you.
In the United States. ShiftCare customer data for US users is hosted on servers located in the United States. Read our privacy policy.
Yes. You can move up or down at any time and your billing adjusts from the next cycle.
Prices are shown in US dollars and exclude any applicable sales tax.
From $8 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.