No commitment Pay Monthly Try For Free

Basic

Perfect for small providers looking to reduce admin work and automate rostering

$9

/staff/month

  • Manage upto 50 clients
  • Manage rosters, staff availability & double bookings
  • Staff smartphone app to access their rosters, request leave, submit shift progress notes & incident information
  • Notify staff about shift vacancies through Job Board
  • Allow your staff to record their expenses & mileage
  • Use smart attendance to clockin/out via the app & approve timesheets
  • Automate Billing by integrating invoices with Xero or MYOB.
  • Send email or sms notifications to staff or clients
  • Access to online help & email support

Best Value

Pro

Perfect for growing providers looking to streamline rostering whilst automating compliance, billing & bulk NDIS claims

$15

/staff/month

  • All Basic Features
  • Manage unlimited clients
  • Manage client care plans, case files, agreements & goals
  • Manage client budgets & track against their funding
  • Manage staff compliance
  • Export Invoices to submit into NDIS for faster bulk claims
  • Create teams to easily group staff/carers
  • Automate Payroll by integrating timesheets with Xero or MYOB
  • Access to extensive reporting
  • Priority Email Support

Premium

Perfect for Nursing agencies or NFP who run complex services or overnight accomodation services

$25

/staff/month

  • All Pro Features
  • Book multiple clients/staff in single shift/service
  • Charge client multiple prices within a single service using Split shift
  • Setup reminder emails to automatically notify staff/client for document expiry
  • Kiosk mode for group homes
  • Ability to allow staff manage their own shifts
  • Award Interpretation
  • Setup automatic actions with workflows
  • Invoice Billing
  • Phone Support

Client Access

Give your clients access to ShiftCare Connect where they can view their roster, invoices, communications and more. Quick to setup, ShiftCare Connect is simple, easy to use and an excellent way to strengthen communication with your clients.

$3
per-client, per month
(ex GST)

Frequently Asked Questions

  • How do I start using ShiftCare?

    Simply start your 14-day free trial. At the end of your trial, simply select the plan most suitable to your requirements and enter your payment information.

  • What type of support will I recieve?

    You will recieve access to our Knowledge Base which contains a wealth of information about our features. If by chance you don’t find what you are looking for, simply send an email to our support team for a quick response

  • What are your support hours?

    Our support hours are Monday – Friday 9am – 5pm AEDT

  • Can I request training for my team?

    You can access all training material – Knowledgebase and vidoes through our help section. This is accessible directly through your account.

  • How secure is ShiftCare?

    Very secure. The ShiftCare app is hosted in an enterprise-grade hosting facility in Australia with AWS hosting.

  • What about backup and data?

    Our servers are hosted in Australia on AWS. Backups are completed daily.

  • Do you charge for clients in the system too?

    No, and every account comes with 500 active clients. If you need additional client limit, you can request it with our sales team.

  • Can i download my data?

    Yes, of-course. You can download your data anytime whilst you have an active account. All data is downloadable in CSV format.

  • Can our clients access their rosters?

    Yes, you can invite your clients to access their information e.g. rosters, invoices etc. via the ShiftCare Connect. Please let us know if you want ShiftCare Connect enabled on your account.

  • What happens when I get more staff?

    That’s excellent news, you can simply go to your subscirption page and change it accordingly.

  • What happens when one of my staff leaves?

    Simply archive this staff member and replace with your new staff member. If by chance you aren’t planning to replace this staff member, you can also choose to adjust your subscription accordingly.

  • How will I be billed?

    When setting up an account with ShiftCare you will need to setup credit card payment system which will automatically be debited monthly based on your subscription value.

  • How are SMS messages charged?

    SMS can be pre-paid in blocks of 500 SMS per month. ShiftCare keeps track of your SMS usage so you can check at any time.

  • Do Admin users/managers get charged?

    Yes, admin users / managers are counted in staff numbers.

  • Do you charge GST?

    Yes, all of our prices are GST exclusive.

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