Progress notes, simplified.

Equip your team to submit progress notes, mileage or expenses electronically.
From any device, anywhere, anytime.

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Capture notes

Record progress notes via app.

Submit progress notes and they are automatically filed for audit or plan review.

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Customise notes

Capture information relevant to each client.

Easily setup customised topics for progress reports that carers can record against.

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Share notes

Notes are automatically available for care teams to view.

Share notes with plan managers and/or families with a single click.

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Customise progress notes

Use your own template to record & track shift progress notes. It has never been easier to track progress.

Modify template anytime without losing history.

ShiftCare Progress Notes Customisable Template Screenshot
ShiftCare Progress Notes Talk to Text Screenshot App

Create notes on the go!

No more boring reports, simply speak into your phone and we will capture shift report.

Start receiving progress report on time because it has never been simpler to submit progress report.

Collaborate with carers

Improve communication between carers and never miss important updates.

Share notes or progress updates with a single click.

ShiftCare Progress Notes Collaboration Screenshot App
ShiftCare Team Collaboration - Replace Paper Diary Screenshot

Ditch communication books

Say goodbye to hand-written communication books or paper diaries. Carers can add and review progress notes directly through their app.

Improve team collaboration by using the progress notes app.

Access from anywhere

Improve quality of care by providing frontline staff with the tools & information they require to complete their tasks.

Available as a native app from iOS Appstore or Google Play Store. Your staff have information at their fingertips with real-time access.

ShiftCare Mobile Access Screenshot

Progress notes - make it yours.

Ditch Paperwork

Try Shiftcare today

Plans start at $8 / staff / month (paid annually)

Trusted by 5000+ carers across Australia

Frequently asked questions

Progress notes are documents created by carers at the end of each visit. They are an essential part of a Client Personal File and are mandatory in case of an audit. It can also be used as a communication tool for staff and families.

They act as proof of service delivery. They constitute a legal record. The notes link to the client’s care plan. They are an important piece of information during a client’s NDIS review. They are a great sharing tool.

Yes, keeping a record of the progress notes is mandatory.