ShiftCare Feature Release for June 2016

ShiftCare, June 24, 2016

New features that further improve service delivery, operations management and client billing processes for our users and clients.

  • Shift Management
  • Staff Scheduling
  • Client Record Management
  • Invoicing
  • Client Funds Management

Shift Management: Absent Client

Tag client as being absent

The “Absent” feature can be used when a client (participant, consumer) makes a late cancellation or no-show but should be billed for the booking. When Absent is used before a shift, staffing ratios will be recalculated to adjust for the client/s who will no longer be in attendance. This feature will be handy for Disability Care Providers as it allows extra staff from a program to be rostered to other shifts.

Staff Scheduling: Leave days


Leave scheduling has been extended to allow partial days (hours) to be blocked out for a staff member (care worker). Partial-day leave can be set as a one-off event or as recurring leave. Partial leave is an extension of the previous functionality enabling staff leave to be blocked out in full days.

Client Record Management: Multiple contacts

Additional contacts for any client

ShiftCare CRM functionality has been extended to allow multiple contacts for a client (participant, consumer). This feature allows key contacts such as a doctor, psychologist or specialist nurse, in addition to the primary contact, to be attached to a client record. ShiftCare Invoicing allows multiple contacts to be billed as needed.

Invoicing: Void invoice & Xero integration

Void an invoice

Invoices and payments may now be voided. This maintains a record of the invoice but negates the value. For customers using the ShiftCare-Xero Connector, invoice status can now be set to “DRAFT” for the push to Xero.

Client Funds Management

Funds management for NDIS clients
Client funds allocation

Total funds allocated to a client record may not be edited after funds have been used; this applies to all or partial use of funds. This feature has been added as a means to maintain an accurate record of client funds management.

About ShiftCare

ShiftCare is making it easy for health service providers to get care workers to clients at the right time, the right place, with the right information to provide the highest quality of care and deliver the best client experience.

ShiftCare is ‘in the cloud’ which means that staff and management can access the software online from any device, anywhere, at any time.

7-day Free Trial

To arrange a free trial or request a demo, contact us now at or +61 2 8317 1142.

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ShiftCare Product Release 29 June 2016
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